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Succession planning begins before a critical role becomes vacant

  • Platform Strategy
  • 29 July 2024
  • 11 min

Succession planning identifies the roles an organization cannot leave uncovered and prepares people to take on those responsibilities. It is broader than filling the next vacancy. The process connects leadership development, operational continuity and long-term business goals.

Connect succession to organizational goals

Identify critical roles and competencies

Start with the positions that directly affect resilience, growth or day-to-day continuity:

  1. Assess current and future needs of the organization
  2. Evaluate key positions critical to success
  3. Identify required knowledge and skills for each role
  4. Consider the potential for growth and development within the organization

This gives training and mentoring a clear priority and reduces disruption when a role becomes vacant.

Break each role into explicit skills and expected levels:

  1. Breaking down positions into specific skills with defined levels
  2. Ensuring transparency around required skills and levels for each role
  3. Using skills assessments to map departmental skills
  4. Keeping everyone informed of their level and needed upskilling to move to certain positions

Employees can then see what a future role requires and what development is needed to reach it.

Make development part of normal work

A succession plan works better when employees are expected and supported to:

  1. Encouraging employees to embrace challenges and learn from setbacks
  2. Viewing effort as a path to mastery
  3. Creating an environment where employees are willing to take on new responsibilities
  4. Actively seeking opportunities for development

That turns succession from a one-time replacement exercise into an ongoing development process.

Build a broader leadership pipeline

A succession process can reproduce existing leadership patterns if the identification and development stages are too narrow. The source argues that leadership teams with varied perspectives, experiences and ideas make more effective and innovative decisions. Addressing bias, widening access to development and measuring representation make the pipeline easier to examine.

Address bias in talent identification

Bias can limit who is considered for future roles. Organizations can respond by:

  1. Implement blind selection processes
  2. Establish diverse selection committees
  3. Provide unconscious bias training to decision-makers

Validated assessments and consistent data can add structure to promotion, progression and development decisions. They do not remove the need to review how the criteria themselves were chosen.

Make development accessible

Talent-development programs should offer equal opportunities regardless of background, as described in the University of Washington succession-planning guidance. They should include:

  1. Developing skills, competencies, and leadership potential
  2. Implementing mentoring and sponsorship programs
  3. Creating networking opportunities for underrepresented employees

This makes it more likely that employees from historically excluded groups will be considered, developed and promoted.

Measure the pipeline

Useful measures include:

  1. Tracking representation at various leadership levels
  2. Assessing diversity and inclusion in succession plans
  3. Soliciting feedback from employees

Regular review shows whether the process is actually broadening access to leadership roles. The source also connects visible inclusion work with a stronger employer reputation and the ability to attract talent from varied backgrounds.

External pressures on succession planning

Economic uncertainty and market change

Downsizing and economic downturns increase the risk that a critical role will be left without a prepared successor. Identifying and developing possible successors can reduce disruption during organizational change, as discussed in this SuccessionHR article. Investment in high-potential employees can also support retention during an uncertain period.

Technology and changing skills

Succession plans must account for skills that are changing or becoming obsolete. A Deloitte study reports that 86% of HR leaders consider technology essential to successful succession planning. Automated assessments, data analytics and digital learning platforms can help assess the current talent pool, identify skill gaps and develop future leaders. The source connects this work with stronger performance and innovation.

Workforce demographics and expectations

Up to five generations now work side by side: Traditionalists, Baby Boomers, Generation X, Millennials and Generation Z. The source states that Millennials and Gen Z make up almost 60% of the workforce and place particular value on flexibility, inclusion and opportunities to grow.

A succession process has to account for those different expectations. Inclusive identification and development can widen the leadership pipeline, support continuity and strengthen employees’ sense of belonging and commitment.

Succession planning works best as a continuous process. Leadership has to support it, employees need access to development, and the organization must revisit its assumptions as roles and required skills change.

References

  1. University of Washington: Succession planning
  2. AIHR: Succession planning
  3. Quantum Workplace: The importance of succession planning
  4. Sigma Assessment Systems: Identifying critical roles
  5. LinkedIn: Aligning succession planning
  6. LinkedIn: The role of HR in succession planning
  7. SuccessionHR: Succession planning during economic challenges
  8. Psico-Smart: Technology in succession planning
  9. Accendo Technologies: Changing demographics and succession planning
  10. Seramount: Inclusive succession planning