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Workforce data needs a model before it can support decisions

  • Platform Strategy
  • 27 November 2024
  • 6 min

Workforce data does not become useful simply because it is centralised. Hiring, development and succession decisions need an agreed model for skills, competencies, certifications, performance and development needs. Attribute management creates that shared structure.

An employee profile can include:

  • Skills: technical and interpersonal skills used in a role.
  • Competencies: measurable abilities connected to organizational goals.
  • Certifications: evidence of formal training or qualifications.
  • Performance metrics: data about achievements, growth and contribution.
  • Behavioral traits: observations about collaboration, communication and adaptation.

Centralizing this information gives an organization what the source describes as a 360-degree view of its workforce.

Where attribute data supports decisions

Talent acquisition

Attribute management connects hiring criteria with the skills and competencies required for a role. In LinkedIn’s Future of Recruiting Report 2023, 67% of recruiters said skills-based hiring improves job performance and reduces time to hire by an average of 30%.

Learning and development

Training can be shaped around an employee’s existing attributes and identified skill gaps. A 2023 Gartner report found that 74% of employees are more likely to stay with an employer that invests in personalized development programs.

Workforce planning

The same data can expose skill shortages, map future needs and connect talent with strategic objectives. Deloitte reported in 2023 that companies using attribute-based planning saw a 20% increase in operational efficiency.

Employee engagement

Employees are more likely to engage when their skills are recognized and used. A 2022 Gallup report found that companies using detailed attribute data had 21% higher employee engagement scores than companies that did not.

Succession planning

Attribute data helps organizations identify employees with leadership potential and prepare them for new responsibilities. Harvard Business Review reported in 2023 that companies with robust attribute-management practices reduced leadership gaps by 35%.

Practical benefits

1. Visibility and clarity

Leaders can see who has the skills needed for a project and where further training is required.

2. Enhanced collaboration

Mapping attributes helps managers find people with complementary skills. McKinsey reported in 2023 that teams with diverse, well-matched attributes improved performance by 18%.

3. Data-driven decisions

Attribute data gives HR leaders a consistent basis for decisions about promotion, team structure and development. It can also reduce the amount of subjective judgment involved.

4. Supporting a skills-based workforce

A skills-based approach looks at what people can do rather than relying only on job titles. According to PwC in 2023, 76% of HR leaders believe skills-based systems are important for adapting to future workforce challenges.

Common implementation problems

Three problems appear repeatedly:

  1. Data overload: extensive attribute data becomes difficult to manage without an appropriate system.
  2. Integration: disconnected systems make consolidation and analysis harder.
  3. Bias and subjectivity: inconsistent evaluation methods produce unreliable results.

Working practices

  • Standardize definitions. Use consistent definitions for skills, competencies and other attributes.
  • Connect the systems. Use technology that brings data from several sources into one view. Gartner’s HR Technology Trends 2024 reports that 68% of companies are adopting tools that centralize attribute management.
  • Keep records current. Update attribute data when roles, training or performance change.
  • Involve employees. Give employees a way to report certifications, skills and achievements.

Attribute management is useful when the data is consistent, current and connected to a decision. Collecting more attributes without those conditions only creates a larger record to maintain.